So I get home today and there is a lovely Amazon box waiting for me. I quickly open the box, and there it is. The new Canon 40d. I proceed to unpack the the camera from the box. I slowly take out each piece one by one. The instruction manuals are on top. Next the strap. I pull out the bubble wrapped camera and examine it. It is absolutely beautiful. Next I pull out a smaller white box. Inside is the strap, the 28-135mm IS USM lens, the USB cable, the video cable, the battery cover, and….that’s it. Yep, no battery. No battery charger. WTF!!!??? I look inside the camera. Nope, battery not there. I open the package with the instruction manuals. Nope, no battery or charger. Frantically I look at the packing list. Yep, the battery and charger are supposed to be there. Alas, I finally give up. The contents check list says to contact the vendor if there are missing items. So I call Amazon.
Me – “Yeah, hi. Amazon? I just got my camera and it is missing the battery and battery charger.”
Amazon – “Um…OK. Let me put you on hold and check what that is supposed to come with.”
Me – “Fine. Great.”
After 2 minutes or so…. Amazon – “OK, yes those items should be included. What we need you to do is send the package back to us and we will send you a new one. Is that OK with you?”
Me – “I guess it has to be. I don’t really have any other choice. So how soon can I expect the new one?”
Amazon – “24 to 48 hours.”
Me (in my head) – “You have got to be F***ING KIDDING ME!!!!” (to Amazon) ” OK fine.”
What else can I do. I thought about going to buy the same camera at Circuit City, taking what I need and then returning it, but with my luck, that would end up being more work than it is worth. So I sit and wait. Admiring the awesome new camera that I can’t use because I have no power! UGH!
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